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The Arrival Store is MOVING - Please do not return any items before December 15th, as they will end up at our old address. Our new address will be in Hannam-dong, near Itaewon, but DO NOT send any items until December 15th. Contact info@thearrivalstore.com with any questions. Additionally, we will be unable to ship anything from the 12th through the 17th of December while we are moving. 

How the Arrival Store Works

THE ARRIVAL STORE TESTIMONIALS

  • Brooke McPherson

    Seoul, South Korea
    Arrival Date - 10.31.11

  • Scott Husted

    Seoul, South Korea
    Arrival Date - 5.1.04

  • Kelsey Phillips

    Seoul, South Korea
    Arrival Date - 3.14.11

  • Robyn Wagenaar

    Seoul, South Korea
    Arrival Date - 9.26.10

  • Kate Symank

    Seoul, South Korea
    Arrival Date - 9.16.11

  • Whitney Agassiz

    Seoul, South Korea
    Arrival Date - 9.24.11

  • Will Clements

    Seoul, South Korea
    Arrival Date - 10.1.10

  • Ginny Hay-Roe

    Seoul, South Korea
    Arrival Date - 1.30.11

MEMBER - Brooke McPherson

The best part of The Arrival Store is its Order Now Pay Later Feature.  This is a great idea and a very practical service considering a majority of teachers heading to Korea are young, unestablished, college grads.

MEMBER - Scott Husted

Keep striving for excellence - it seems to be in your DNA to do this; it's refereshing and powerful!

MEMBER - Kelsey Phillips

Korea, in all its beauty, is a foreign place that breathes culture and newness in every aspect. For the most part, this is great, but when it comes to the details (like bedsheets, cell phones, coffee presses, etc.) there are some familiar things that need to be present to make it feel more like home. The Arrival Store is the best mediator for your needs. They really work to provide the most necessary products in an easy and timely manner from your first day here to your last! If you don't dip into their services, I can guarantee you will be left wishing you did!

MEMBER - Robyn Wagenaar

So many people here have already wondered how we got cell phones so quickly, and I explained it was all through you guys!  The ease of the process and the easy communication with everyone was amazing!  Everone has been so helpful, gracious, and understanding.  

MEMBER - Kate Symank

The Arrival Store's services were great for unforeseen purchases I had to make and wanted to have immediately.  My purchases came in the mail two days later. 

MEMBER - Whitney Agassiz

The Arrival Store is a friend to all current and prospective teachers living in South Korea.  They offer the essentials for surviving your first few months abroad and give you easy, convenient access to the comforts of home through the duration of your stay.  Painless ordering and quick delivery are awesome. The Arrival Store does all the hard work for you, saving you the time and frustration of trying to find these products elsewhere. I've been completely satisfied with all of the products that I have purchased and I'm always excited about the new products they are constantly bringing in. Their services defintiely help teachers living abroad navigate their transition and their life in a new culture. 

MEMBER - Will Clements

My best experience was the sheer convenience of how smoothly everything went.  Being able to order everything online and have it there by the time I arrived was great.  The Arrival Store offers a great service and does it well!

MEMBER - Ginny Hay-Roe

Speedy service - my items were delivered promptly and I was able to start using them right away.  It was especially great having my phone all ready to go when I was picked up at the airport, and even though I ordered my other items at the last minute (the night before leaving home), I still got them within a day after arriving in South Korea. 

Having things waiting for you when you arrive in South Korea rather than having to go out and shop for them gets rid of a lot of unnecessary stress and can make your new home feel much more welcoming and comfortable.

Share your experience

We're always eager to hear what our customers think about our service!  Please take a moment and share your comments with us and others. Whatever it is, tell us about it!

Make your mark

What other expats are saying

  • Great customer service! Ordering a cellphone through TAS was convenient and shipped extremely fast. Took all of the hassle out of trying to set one up with the assistance of a translator. Nate was especially helpful in answering all of my questions and resolving concerns.
    - Kimberly (Korea)

  • Thanks for the great service! Have you guys considered selling sim cards for unlocked phones?

    - Teacher in Korea (Korea)

  • Good initiative. Thank you.

    - Satisfied Teacher (Korea)

  • Hi. I'm Zuri and I LOVE TAS! I picked up my phone when I landed in Incheon. I had my other items delivered to my school. The staff was awesome and super helpful. I even ordered food from TAS. It makes it so much easier.
    - Zuri (Korea)

  • I was a little disappointed that my mattress pad did not get to my apartment until three days after my arrival so I had to sleep on an extremely hard mattress for a few days. Other than that everything has been exceptional.

    - Annonymous (Korea)

  • The transition from the Southern United States to Daejeon is a bit daunting, but your amazing customer service and understanding has made smoothed the process greatly. I'll be doing more business with you, and recommend you to anyone moving to Korea.

    - Dr. Ryan Bodenstein (Daejon)

  • too helpful- it was creepy. not used to that kind of quality customer service in Korea or America. will have to think of more things i need just so i can be overjoyed again with how quickly it arrives on my door step. well done.

    - Annonymous (Korea)

  • I am so glad I ordered through TAS. Being able to have a smart phone and the essential items I needed for my first few weeks in Korea was extremely beneficial. My box was waiting for me the moment I arrived at my hotel. The customer service staff was always very helpful and responsive, which was invaluable during my big move to S. Korea. You can tell TAS really cares about it customers; it hasn't lost focus of its mission. Thank you so much!
    - Amber St (Anyang, S. Korea)

  • Overall, my experience with The Arrival Store was a great one. I think it helped tremendously that my representative, Kelsey was extremely helpful (and pretty awesome to boot). She was thorough in explaining the plans, items and every question I had, no matter how seemingly trivial or innocuous.

    Although I arrived a bit late to South Korea and wasn't able to pick my items up from the airport, due to some issues with my flight, I have no doubt that my items were shipped promptly. All of the items that I ordered were there, neatly packaged and compartmentalized. I also think that your flight service is an excellent idea, as it helped tremendously with allowing me to make it to South Korea in the first place.

    All in all, I think that the Arrival Store is an excellent resource for teachers abroad.
    I am not sure if this service extends to other countries as well, but I think there is a niche for this kind of product for sure. I am a satisfied customer, and I think there is a real chance that I will become a return customer.

    - Edward (Korea)

  • Having a phone, bedding (+ pillows), and large towels waiting for me is so great! Even with space bags, that practically saves me an entire suitcase. Plus, having a phone upon arrival rather than having to wait for my ARC? Insanely helpful.
    - Teresa (Jeonju)