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Due to Chuseok holiday in Korea, we won't be able to ship out packages from September 3rd from September 11th. We can only send out the orders which were placed before 12pm on September 2nd. (Korea local time.) We can start shipping out from September 12th. Thank you.

How the Arrival Store Works

Please Pay your Refundable Cell Phone or Long Term SIM Card Deposit:

A deposit is NOT necessary on two year phones or short term SIM CARDS. 

You must make a deposit BEFORE we will send you:

  • TAS Simple Phone Lease
  • TAS Smart Phone Lease
  • TAS Rental Phone
  • TAS Long Term SIM Card long-term SIM Cards.

Please select the correct deposit amount under the dropdown menu.


Pay Required Refundable Deposits
Name of cell phone user:

Pay your deposit via Korean Won:

Go to an ATM machine at any bank in your neighborhood or use your online Korean banking to transfer money using the instructions below.

If you have any trouble please just ask a person at the bank for assistance.

Account Details:
Bank Name: KEB (Korean Exchange Bank or Code 05)
Account Number: 630-008623-895
Beneficiary: 주식회사디어라이벌스토어 (The Arrival Store)

Instructions for transferring by ATM:
Follow these instructions at the ATM:
            1) Select English
            2) Choose the transfer option
            3) Choose the bank of the recipient (KEB or Code 05)
            4) Input account number of the recipient (630-008623-895)
            5) Choose the amount
            6) Confirm (green button)
            
Please contact our office if you have any questions or concerns about this payment via email or telephone:

Email: info@thearrivalstore.com

Phone: 031.625.2258

New and Used Simple Phone Deposit Description:

TAS requires a refundable deposit $125 USD (refundable) + 3.2% payment processing charge which covers credit card or PayPal charges (non-refundable) from all TAS Simple Phone subscribers.  The total charged will be $129.00 of which $125.00 will be returned.  The deposit is to be paid prior to phone activation.

The $125 deposit is returned after the service contract has been completed, the phone has been returned to TAS, and phone damage has been assessed.  If applicable, the deposit will be used to (1) pay any outstanding balance or bill on the account and/or (2) cover the cost of any damage or missing accessories.  The remainder is returned to the customer, via PayPal or another payment method arranged.

CUSTOMERS will not earn any interest on security deposits or other payments held by TAS.

While TAS understands that all phones are subject to normal wear and tear, excessive damage to a phone will result in the loss of some or all of the deposit. TAS provides plastic cell phone covers and screen protectors free of charge for most phone models to help you care for your phone.  To ensure that you receive a full refund on your deposit, TAS highly recommends using the plastic cover and screen protector.  Examples of excessive damage that will result in partial or complete loss of deposit: missing buttons, missing extra battery or battery cover, cracked screen, excessively scratched screen, water damage, improper functioning, obvious misuse, cracked plastic casing.  

If a balance greater than $125 is acrrued, the customer will be invoiced for the outstanding amount.  If the customer fails to pay the invoice in a timely manner, the invoiced amount will be sent to a 3rd party collections agency in their passport issuing country.  Before the case is sumbitted to the 3rd party collections agency they will receive notice from The Arrival Store. 

 

New, Like New, and Used Smart Phone Deposit Description:

TAS requires a refundable deposit $275 USD (refundable) + 2.9% payment processing charge which covers credit card or PayPal charges (non-refundable) from all TAS Smart Phone subscribers.  The total charged will be $283.00 of which $275 will be returned.  The deposit is to be paid prior to phone activation.

The $275 deposit is returned after the service contract has been completed, the phone has been returned to TAS, and phone damage has been assessed.  If applicable, the deposit will be used to (1) pay any outstanding balance or bill on the account and/or (2) cover the cost of any damage or missing accessories.  The remainder is returned to the customer, via PayPal or another payment method arranged.

The deposit will not be returned if the phone is lost, stolen, or not returned to TAS.

CUSTOMERS will not earn any interest on security deposits or other payments held by TAS.

While TAS understands that all phones are subject to normal wear and tear, excessive damage to a phone will result in the loss of some or all of the deposit. TAS provides plastic cell phone covers and screen protectors free of charge for most phone models to help you care for your phone.  To ensure that you receive a full refund on your deposit, TAS highly recommends using the plastic cover and screen protector.  Examples of excessive damage that will result in partial or complete loss of deposit: missing buttons, missing extra battery or battery cover, cracked screen, excessively scratched screen, water damage, improper functioning, obvious misuse, cracked plastic casing.

If a balance greater than $275 is acrrued, the customer will be invoiced for the outstanding amount.  If the customer fails to pay the invoice in a timely manner, the invoiced amount will be sent to a 3rd party collections agency in their passport issuing country.  Before the case is sumbitted to the 3rd party collections agency they will receive notice from The Arrival Store. 

If the customer completes two years of service with TAS, terminates their contract, and all outstanding balances have been paid in full the customer will be able to keep their TAS phone and the deposit will be returned regardless of damages to the phone.

 

Long term SIM Card Deposit Description:

TAS requires a refundable deposit of $150  + 2.9% payment processing charge which covers credit card or PayPal charges (non-refundable) from all TAS Simple Phone subscribers.  The total charged will be $154.35 of which $150 will be returned.  The deposit is to be paid prior to SIM card activation.

The $150 deposit is returned after the final phone bill has been paid in full.  If applicable, the deposit will be used to pay any outstanding balance or bill on the account.  The remainder is returned to the customer via PayPal or Korean bank transfer.  If a balance greater than $150 is accrued by the customer will be invoiced for the outstanding amount.  If the customer fails to pay the invoice in a timely manner, the invoiced amount will be sent to a 3rd party collections agency in their passport issuing country.  Before the case is sumbitted to the 3rd party collections agency they will receive notice from The Arrival Store. 

CUSTOMERS will not earn any interest on security deposits of other payments held by TAS.