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How the Arrival Store Works

Contact us or submit a Help Desk ticket

Do you need help with ordering? Have an issue with your phone or billing? Have questions about our ONPL (Order Now, Pay Later) Option? Do you have questions about our Flight Service?

Whatever questions are on your mind, we're here to help! Please fill out the form below and choose the area that you need help or support in. We'll get back to you within 48 hours!

Are you moving to South Korea? Scroll down to set up a time to chat with one of our Transition Experts. They are all former expats who have lived in South Korea. They're here to help you with everything from what to pack in your bags, down to what to expect when you get off the plane. 

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Are you going to South Korea to live for awhile? Meet our Arrival Transition Experts. They’ve all lived in South Korea and have gone through the whole expat transition process. They've have helped countless others make their experience as smooth as possible.


If you’re teaching english, on a long-term business trip, studying abroad, on military deployment and generally planning on moving or visiting South Korea for an extended amount of time, they would be more than happy to chat with you to help your transition. Not only do they have the experience and knowledge to make your time in South Korea the best it can be, they are a pretty fun and friendly group of people too!

Before going to South Korea, do you have a question?

About the Arrival Store What to Pack for South Korea About the Arrival Store South Korean Cell Phone Plans About Booking Tickets and Flying to South Korea About money and conversion in South Korea
About Electrical Power Adapters in South Korea About Household Items in South Korea About Transportation in South Korea About the Food in South Korea About the Language in South Korea


Our Transition Experts are here for YOU. Just fill in the information below and one of them will be in contact with you. Dont worry, we won’t spam you. You’ll get to talk to a real life person who has been in your shoes before. They’re pretty awesome.


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South Korea Office and Warehouse

Hours: Monday - Friday: 9:00am - 5:30pm

Closed on National Holidays (Red) Days


(Korean) 서울시 용산구 한남동 642-3 지하1층  Postal Code: 140-887
(English) Seoul, Yongsan-Gu, Hannam-Dong 642-3  B1


Phone: 031.793.2257
: 031.624.5263
Phone: +82.31.793.2257
Fax: +82.31.624.5263

North America Head Office

Hours: Monday - Friday: 9:00am - 5:00pm PST

210-1089 West Broadway
Vancouver, BC Canada V6H 1E5


Local Phone: +1 (720) 432-9357

USA Office

1915 8th Ave W.
Seattle, WA 98119